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Thread: zShops Are Dead?

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thesinginglibrary

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Re: zShops Are Dead?
Posted: Sep 15, 2006 12:01 AM   in response to: lumahai_books

Deleting
...and reposting below, due to my OOPS.

Message was edited by:
Cara

azurepress

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Re: zShops Are Dead?
Posted: Sep 15, 2006 12:03 AM   in response to: thesinginglibrary

All very good points.

thesinginglibrary

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Re: zShops Are Dead?
Posted: Sep 15, 2006 12:16 AM   in response to: azurepress

[I am reposting the following... I obviously don't know how to use this board properly, as I hit 'reply' to a poster rather than use 'Reply to the Thread' -- typcial neophyte -- LOL! Hopefully the thread just looks whacky to me and others aren't seeing the leaning tower of Piza that I see as I gaze down the thread now. C.]

______________

Here's my original post:

Am posting below the email that I have just sent to Amazon (immediately after reading the Seller Announcement, but without having read this thread). If any others are concerned about the 'minor detail' of upgrades (not minor to me BTW), I hope they'll whip off an email too. If anyone has a suggestion on a workaround (other than Paypal) for upgrades - please post! (I don't frequent the boards at this time, but I suppose I can get posts to this thread emailed directly, yes?)

Cara
--------------

Date: Fri, September 15, 2006 2:36 am
To: zshops-changes-feedback@amazon.com

Hello,

I have read your announcement regarding the upcoming changes to zShops. I have one
concern which I would like to bring to your attention in hopes you can post a solution for
this issue BEFORE October 24th.

I currently have a handlful of zShop listings for shipping upgrades that I
use for customers who request such things as Express Delivery, a priority
upgrade (post-purchase), sometimes with gift wrap, and -- perhaps used
most often -- an airmail upgrade for international buyers (where the
weight or size of the item prohibits the use of Global Priority Mail.)

What avenue will be open to me on Amazon after the upcoming change to
provide these upgrades to Marketplace buyers? I sincerely hope you will
address this issue -- particularly as the holiday buying season is the
time when these upgrades are requested most often.

Thank you,
....etc. etc........

-------------------------

Thanks, all!

flyinghouse

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Re: zShops Are Dead?
Posted: Sep 15, 2006 12:18 AM   in response to: thesinginglibrary

Cara, even if this was just a one-time post, WOW, it's good to see you!

Barb



smorgasboardofg...

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Re: zShops Are Dead?
Posted: Sep 15, 2006 4:35 AM   in response to: mtichenor

I wonder if this change was mentioned at the so-called Seller's Conference? No one posting here seems to have known this change would come about a month after the conference (although I think we all realized it was coming once the crosslinks disappeared from our listings and probably aren't too surprised by the announcement today).


There's been rumor, chatter and buzz about Amazon dropping zShops and creating a "Store" for about a year, now. (I usually don't pay attention to rumor but my ears perk up on chatter and buzz).

The only question was how they were going to implement them ... and, unfortunately, they've decided to tie everything into MarketPlace (which is why it makes sense that Auctions will go).

Even the new "aStores" (although in beta) are very limited in scope and need lots of work to be really viable.

More missed opportunities by Amazon ... Oh, well, do I really expect better things from Amazon (not)?



ceewolf

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Re: zShops Are Dead?
Posted: Sep 15, 2006 6:18 AM   in response to: thesinginglibrary

Good to see your name pop up here, Cara.  I had to do a double take to make sure it was really you in *real time*.  (Sometimes an old post gets brought into current time and I have to check the date to see if it's a rerun or a new post.)

Nadine and I mention you periodically.  You are missed on this board, along with your stabilizing wisdom.

Carol



marsin2010

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From: Little Bunny Enterprises World Headquarters since 4/5/99.
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Re: zShops Are Dead?
Posted: Sep 15, 2006 8:19 AM   in response to: ceewolf

I just received the following response via Jeff's office.  It is just as bad as I expected:

<pre>Thank you for writing to Amazon.com.

My name is Bruce xxxxxx and I am a Supervisor within the
Amazon.com Seller Support team. Your message to Jeff Bezos regarding the deprecation of the zShop store front has been brought to my attention. As I am well-placed to address your concerns, I have been asked to reply. Please know that I am including Jeff on this correspondence.

For the time being, the new Storefront will not provide the ability to set a browse structure for items, set featured items, create customized search links, edit color scheme, or display a brand bar image (Note: your logo image will be transferred). We do plan to improve the new storefront over time. </pre><pre>
More information about the new zShops storefront is available here:

http://www.amazon.com/gp/help/customer/display.html?nodeId=200041930

It is always important for us to hear how sellers react to all aspects of selling at Amazon.com. Strong seller feedback like yours helps us continue to improve the service we provide, and we appreciate the time you took to write to us.

If you have additional feedback about the new storefront, please feel free to write to zshops-changes-feedback@amazon.com. Though a personal response will not be sent to every e-mail message sent to
this address, each message is read and taken into consideration by our business team.

Thank you for selling with Amazon.com.

Best regards,

Bruce B
Amazon.com Seller Support </pre><pre /><pre>(DEPRECATION...?????)</pre>

beverly_romance...

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Re: zShops Are Dead?
Posted: Sep 15, 2006 8:23 AM   in response to: marsin2010

Right now.

I really hate Amazon.

And I'm usually very careful when I use that word.

Maybe because I can't believe they are doing this again. Ruining holiday sales for us.

I can't really say what I want to on this board because it would probably be removed.

Bev



azurepress

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Re: zShops Are Dead?
Posted: Sep 15, 2006 8:28 AM   in response to: beverly_romance...

Actually, Barb, I would much rather have them -- if they are going to -- change Collectibles, kill off zShops and do all sorts of changes now than in August or in November or December.



cd-sweetie

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Re: zShops Are Dead?
Posted: Sep 15, 2006 8:28 AM   in response to: marsin2010

Hi Jim,

I found this article on the web regarding the new "AStores"...maybe this is the route the Z-Shops are going?  Notice there are links within the stores to categories:

Amazon lets you build your own store front-end

First INQpressions Beta aStores - limited, but shows promise

By Fernando Cassia: Tuesday 29 August 2006, 19:21

<script language="JavaScript1.1" src="http://ad.uk.doubleclick.net/adj/inq.uk/;tile=3;sz=336x280;ord="></script>Click here to find out more!
WEB RETAIL giant Amazon.com quietly introduced last week a new feature to its associates programme, dubbed "aStores". We tested it and found it promising, if still a bit limited.

Back in September, 1999, the Amazonian retailer based in Washington state launched "zShops" allowing for the first time third party sellers to list their goods on the site. This time, aStore adds a new twist, allowing you to set up your own "virtual front end" to Amazon.com with no need to have any merchandise of your own, and offer web visitors a subset of products from Amazon's vast catalogue, under your own "aStore" name and visual design.


<small>My own sample aStore created in less than five minutes </small>

Amazon claims that aStores allows you to "have your own online store featuring Amazon.com products" and do so "up and running in minutes". It adds that "aStore vastly expands from current link type offerings by creating a dedicated shopping area to be embedded within or linked to from your website". Well, with so much promotion, I decided to give it a try, and in fact, I was able to setup my own sample "aStore" in less than five minutes, just selecting a few linux products and clicking around on the site's set-up wizard.


<small>Selecting "featured products". There number of items you can select in this section is
ridiculously low, however.
</small>

However, after the initial excitement, the limitations became evident. Apparently you can only select 9 "featured products" because after adding the 9th item, the "add" button becomes greyed out. A second step is adding "categories", based on keywords. This might prove useful for "fan sites" of a given book author, singer or actor, but is quite limited. In a perfect aStore world, not only the "featured products" web sites should not be limited, it should be also possible to set "include" and "exclude" keywords on the "product categories". For instance, I might want to have a "wi-fi" category and list "brand x" products but not "brand y". This is currently not possible.


<small>Adding "categories" based on product type, and keywords </small>

However, the help pages for the program hint that this isn't set in stone, noting that Filter keywords "Currently do NOT support operators like ",", "+", "and", "or" in our search". The "currently" word gives me hope that it'll get implemented in a future incarnation of the aStores beta.


<small>Setting the visuals of your "aStore" is a matter of selecting a handful
themes and entering HTML colour codes. The number of themes is very limited.
</small>

Perhaps the most serious limitation of the current aStore approach is the approach they have chosen for users to use, that is, linking or to "embed" the mini-aStore site into another existing blog or web page. I really hope they add the ability to create a full site with amazon.com content, and also adding static pages using the same interface, like "about this aStore", "who are we", "shipping conditions" and the like. It would also be nice if users could include their own comments on certain items, or highlight the aStore creator's own amazon.com product review for a given item, from the aStore's interface, not just a link to the user's reviews.


<small>Selecting 'widgets' that appear on the aStore's sidebar </small>

Finally, I think that aStores would be a real hit if it would be possible for users to register a domain name, and point the domain name's DNS entries to amazon's own, hence allowing aStores to become full stand-alone entities without showing up the amazon.com domain name or using frames to hide that fact. In short: I think aStores is a very good idea, and bloggers and webmasters will love it. However it needs some more work and to allow greater flexibility to customize the service into full-blown independent store "served by Amazon.com". It will also help current "zShops" sellers earn money not only from their own listed products but also Amazon.com's own stock.

But don't take my word for it, you can test it yourself. To create your own aStore, you must have an account at the online retailer -you likely already have one if you ever shopped at the site-, and sign up for the site's affiliates programme. The company is requesting and encouraging user's feedback on this beta. I currently give Amazon's aStores programme 3 Fernandos in my one-to-five rating scale.

http://www.theinquirer.net/default.aspx?article=34027

<script type="text/java script"></script><script src="http://pagead2.googlesyndication.com/pagead/show_ads.js" type="text/java script"></script>


beverly_romance...

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Re: zShops Are Dead?
Posted: Sep 15, 2006 8:42 AM   in response to: azurepress

Do you really think this is going to end in October?

This is exactly what happened last year. Wait and see how messed up things will be. I will guarantee we will be screaming on these boards late November for mercy. Look at all the down time and technical glitches now? Can you imagine what it is going to be like then?

And to make matters worse, how the heck are customers going to find our items if we have no categories? Have you seen Amazon's searches? That's why many of us set up elaborate browse paths because customers couldn't find our stuff on Amazon searches!!!!!!!!!

Bev



azurepress

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Re: zShops Are Dead?
Posted: Sep 15, 2006 8:47 AM   in response to: beverly_romance...

Do you really think this is going to end in October?

I have no idea, but I can hope.

This is exactly what happened last year. Wait and see how messed up things will be. I will guarantee we will be screaming on these boards late November for mercy. Look at all the down time and technical glitches now? Can you imagine what it is going to be like then?

It would be terrible.

And to make matters worse, how the heck are customers going to find our items if we have no categories? Have you seen Amazon's searches? That's why many of us set up elaborate browse paths because customers couldn't find our stuff on Amazon searches!!!!!!!!!

Do you get a lot of sales from you zShop? I don't think many customers find things through zShop browse paths. I could be wrong.

Bev



marsin2010

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Re: zShops Are Dead?
Posted: Sep 15, 2006 8:47 AM   in response to: beverly_romance...

Ok, I guess I am going to call it.  For the very first time (well, maybe not the FIRST time!), before the change is even implemented, we can see a full bore flaming Amazon fuster cluck.  This is going to be a freaking disaster for Christmas season.

cd-sweetie

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Re: zShops Are Dead?
Posted: Sep 15, 2006 8:59 AM   in response to: marsin2010

I think you could be wrong Jim.  For a very long time people have been screaming for stability.

Remember - Amazon started out with auctions.  Then Z-Shops were added onto them.  Then the Marketplace.  And many other changes and additions.  In business, adding new features, and new bells and whistles and seller convenience items and buyer attractive specialties is good.  In programming it's a disaster.

There has been so much added to Amazon since it's inception that I can only imagine it's a programmers nightmare.  The new platform (if it's going over to the Seller Central platform as others have stated) is just that - NEW.  Built from the ground up with all of the factions of years of development and features taken into account.  And it's been up and running for a while now.  And those who are in it (like Digital47) have said it's very stable, and they have no problems.  So moving everyone over there AFTER the platform has been up and running and tested is a good thing for everyone who has complained or experienced the glitches of the old platform.

Instead of being resistant to change, change can be a good thing.  Amazon is only providing it's sellers with exactly what people have been asking for.  As far as browse paths are concerned, they are in all likelihood, a necessity under the old platform, but have been rendered unnecessary under the new platform.  We won't know til we get there.

But in all fairness to Amazon - they are giving everyone exactly what they have been asking for (and looking at the aStore above) and more.  I'm going to remain optimistic and supportive.  And I'm going to be happy if the new selling platform is more stable and reliable than the old.

So give them a chance, be flexible with change, and stay informed of the latest so you can work to adapt and adjust your business model to take full advantage of the selling opportunities.



cd-sweetie

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Re: zShops Are Dead?
Posted: Sep 15, 2006 9:00 AM   in response to: marsin2010

Ack - it glitched during posting creating a duplicate...



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