just tried to close some listings that i've sold thru another venue.  couldn't find the second one on the list.  and this is 4th one i haven't been able to find in about last 5 days.  neither on closed listing, nor on open listing.  not on offerings list of the product page.  called SS, and was told to provide listing confirmation info, which i have no access right now. 

my question is, is it technically possible for amazon / ss to use confirmation email info and find any information about a product that doesn't exist on either on my open list or on my closed list?

if so, that would mean that there is a black hole where amazon store away ramdom listings, by mistake or due to glitch, until the seller stumbles upon the discrepency in listings. 

if not possible, i am not going to waste time on digging up the old confirmation email info to hand it over to ss. 

has this happened to anyone?

excuse me if this has already been answered.

j.  who is technically challenged...     

tom, thanks for your comment. 

can they recover what they have lost if they are given the listing information in cluded in the confirmation email?  that's what's puzzling me.  the ss rep asked for the info after she concluded that the listing wasn't either of the open or closed listings.  i asked only if the rep knew that the listing could be somewhere in the system where she could retrieve with listing info.  she wasn't sure about that.  she said she wasn't aware of any such retrieval experience but she wasn't quite sure about that either.  i said, what would be the point of digging and providing the info she asked for?  i would be left to be wondering just the same.  am i making sense to you?  i'm just dreading to find more lost listings and hopelessly hoping ss knows what happened to them and fix it all together.

oh well.

j.