From: Amazon.com Payments payments-messages@amazon.com
Reply-To: do-not-reply@amazon.com
To: seller@seller.com
Cc: payments-mail@amazon.com
Subject: Sold, ship now. 498800541894 Jack Johnson [Soundtrack] [Import] [Extra tracks] [Audio CD] Original Soundtrack
Date: Fri, 08 June 2007 15:08:32 -800

Dear seller@seller.com,

Your Amazon Marketplace sale is official! We've deposited your earnings from the sale of this item into your Amazon Payments account.

Order ID: 123-4567890-1234567

Please ship this product using Standard shipping.

Item: Jack Johnson [Soundtrack] [Import] [Extra tracks] [Audio CD]
Original Soundtrack
Condition: New
Condition Note:
Listing ID: 0515R2437804
SKU: 4988024221894
Quantity: 1
Purchased on: 08-June-2007

Buyer’s price: $22.45
Amazon commission: ($4.17)
Shipping credit: $2.98
Your earnings: $21.26

You have agreed to ship no later than two business days after the buyer's purchase on 08-June-2007.

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FINDING BUYER INFORMATION FOR THIS ORDER:

Manage Your Orders gives you up-to-the-minute views of all of your Marketplace orders. You can search for Marketplace orders based on Order ID, Listing ID, Product Name, SKU, Buyer E-mail, and Date.

1. To navigate to your Seller Account page, click Your Account at the top of any Amazon.com page, and then click Your Seller Account on the right-hand side of the page under Marketplace.
2. Click Search Your Marketplace Orders under Manage Your Orders.
3. In Search Criteria, confirm that Order ID is selected and enter "123-4567890-1234567" into the search field.
4. Click the Search button.

From the search results page, click the order ID link to display the Order Details page. On this page, you can view the shipping address, shipping speed, SKU, listing ID, and total paid. You can also print a shipping label and packing slip or issue a refund for items in the order.

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Amazon.com is crediting you $2.98 in addition to your net sales price to help cover shipping costs. You are required to ship this item even if the shipping credit does not fully cover your shipping costs.

Funds in your Payments account are automatically transferred to your checking account every 14 days. To view your transaction status at any time, search your Payments transactions:

1. Go to Your Seller Account.
2. Click the "View your Amazon Payments account and billing history" link.
3. Click the "Search your Payments transactions" link.

ABOUT YOUR PAYMENT:
If you haven't already provided us with your checking account information, please do so at your earliest convenience. Amazon Payments CANNOT DISBURSE funds to you until you provide routing information for your checking account. To do so:

1. Go to Your Seller Account.
2. Click the "View your Amazon Payments account and billing history" link.
3. Click the "Edit your Bank Account Information" link.

YOUR SHIPPING AND REFUNDS:
Sellers agree to ship within two business days of purchase. Failure to ship immediately is grounds for negative seller feedback, revocation of shipping credits, and even suspension of a seller's account. If you cannot provide the item you sold, you can issue a full refund by completing the following steps:

1. Go to Your Seller Account.
2. Click the "Amazon Payments account and billing history" link.
3. Click the "Search your Payments transactions" link. When prompted, sign in using your e-mail address and password.
4. After signing in, input your search parameters and click the Search button.
5.  From the resulting list of transactions, click the transaction or order ID that you want to refund.
6. Scroll to the body of the Transaction Details page and click the "Refund" link. You can include a short memo explaining the reason for the refund in the Memo to Buyer box.
7. After you enter your information, click the "Refund" button.

We will e-mail this information to the buyer as soon as the refund is processed successfully.

IMPORTANT MESSAGE ABOUT YOUR SOLD SHIP NOW E-MAILS AND SPAM FILTERS:
The proliferation of SPAM has rendered e-mail difficult to use. New e-mail filters implemented by ISPs and other technology services providers to curb the problem may stop you from receiving your "Sold, ship now" e-mails.

As an Amazon.com seller, you depend on the "Sold, ship now" e-mails to fulfill your orders and to ensure the utmost customer service to our mutual customers. However, unless you add us to your address book (or your ISP's whitelist), you may have trouble receiving "Sold, ship now" e-mails from us. That's because new SPAM e-mail filters may incorrectly categorize messages from Amazon.com as "unsolicited" and redirect them to a bulk-mail folder, or possibly delete them entirely.

To make sure you receive the "Sold, ship now" e-mails from Amazon.com, please take a moment to add our e-mail address (payments-messages@amazon.com) to your address book or to your SPAM "good" list or "whitelist." Doing so will help identify us as a company you recognize and expect e-mails from. Doing so also allows our messages to reach you in a timely manner. Note, doing so will not tag ALL Amazon.com e-mails as good, only the "Sold, ship now" e-mails, so you may want to add the other Amazon.com e-mail addresses that you care about.

Thank you for selling at Amazon.com.

Happy Selling!

Amazon.com Customer Service

QUESTIONS?
Questions regarding the status of Marketplace or Auctions transactions are addressed most efficiently by one-on-one communication between buyers and sellers, as Amazon.com does not directly handle these transactions.

If you have questions about this order, including the status of your shipment, please contact your buyer directly.

If you have a general question about any of our services, or you need to contact Customer Service, you may be interested in checking our Help pages by clicking the "Help" link at the top of any Amazon.com page.

NOTE: Consumer electronics, computers, kitchen items and video games can only be shipped to destinations within the United States. Other merchandise can be shipped only to the following countries:

Australia, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Hong Kong, Iceland, Ireland, Italy, Japan, Republic of Korea, Mexico, Netherlands, New Zealand, Norway, Portugal, South Africa, Spain, Sweden, Switzerland, the United Kingdom (England, Northern Ireland, Scotland, and Wales), and the United States (including U.S. protectorates).

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