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2,446
Registered:
2/8/06
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Changes to the "Leave Feedback" page
Posted:
Jul 7, 2006 3:58 PM
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Dear Amazon.com Sellers,
In the next few weeks, we will be making some changes to the "Leave Feedback" page (which buyers use to leave feedback for sellers). The changes will allow buyers to specifically tell us why they left the feedback they did, and will provide visual cues which we hope will make the star rating system more clear to buyers. This change will be released in phases, so customers may see varying treatments of the page for a period of time.
The most noticeable new feature is the addition of three optional questions that buyers can answer when they leave feedback. Answers to these questions will help us understand why buyers leave the feedback they do.
In addition, we have made some changes we think will improve the customer experience of leaving feedback. For instance, we are adding shaded stars next to each rating as a visual cue for buyers. You can see an example of how the new "Leave Feedback" page will look by viewing the attached image.
Thank you for selling with Amazon.com!
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