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Thread: FBA TEAM - Why are you not responding to open tickets from seller support?

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Permlink Replies: 2 - Pages: 1 - Last Post: Dec 2, 2007 5:25 PM by: marilynsattic
scoobyshaggydoo

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Registered: 10/13/06
FBA TEAM - Why are you not responding to open tickets from seller support?
Posted: Nov 27, 2007 3:20 AM
 

I know there is another thread about items not being scanned in by the warehouse for weeks/months. I have the same problem. I have items that are sitting in the Lexington Warehouse now for over a month. Seller support is telling me that the FBA Team is not responding to their open tickets to provide a status. FBA TEAM - Why are you not getting back to the seller support folks with the status of these packages??

amys-titles

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Re: FBA TEAM - Why are you not responding to open tickets from seller support?
Posted: Nov 27, 2007 8:24 AM   in response to: scoobyshaggydoo
 

If what the OP is saying is correct (and we have no reason to believe it isn't) this is ridiculous.  Sellers cannot have inventory sitting around a warehouse waiting and waiting to be processed during the holiday season. 

marilynsattic

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Registered: 2/24/06
Re: FBA TEAM - Why are you not responding to open tickets from seller suppo
Posted: Dec 2, 2007 5:25 PM   in response to: scoobyshaggydoo
 

This type of situation is what would make me run screaming from even the concept of FBA.

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