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New Chargeback FAQ
Posted:
Jan 25, 2008 2:33 PM
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We are pleased to announce that as part of our continuing effort to improve the selling experience on Amazon.com, we have launched a new and improved Chargeback FAQ in Marketplace Help:
Chargeback FAQ
http://www.amazon.com/gp/help/customer/display.html?ie=UTF8&nodeId=200223890
This FAQ contains detailed information about chargebacks, including how they are different from A-to-z Guarantee claims, and things you can do to avoid them:
What is a chargeback?
Why did I receive a chargeback notification?
What information is required from me?
What happens after I reply to the chargeback notification?
How can I protect myself from being debited for a chargeback?
...and more.
We hope you find this new Help page useful.
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