Seller Account | Community Guidelines | Seller Support Blog | Help


Amazon Seller Community » Amazon Announcements » Seller Success

Thread: We are testing a new "Leave seller feedback" page

Reply to this Thread Reply to this Thread Search Forum Search Forum Back to Thread List Back to Thread List

Permlink Replies: 0 - Pages: 1
sellerannouncem...

Posts: 2,649
Registered: 2/8/06
We are testing a new "Leave seller feedback" page
Posted: Apr 8, 2008 1:42 PM

On April 8th we will resume testing a new "Leave seller feedback" page. The test will be set up so that only half of our users will see the new page. Once the test is complete, if we decide to proceed with using the new page, all users will then see it.

We are revising the page to meet our business needs as we add new features, and to add improvements based on the many comments we have received from sellers.

Here are some of the specific changes:

* Buyers can get to the feedback page with only one click after logging in.

* All feedback-eligible orders are visible on one page. Buyers can leave feedback on as many orders as they want without having to leave the page.

* The message "If your order hasn't arrived yet, please note that it's still before the delivery estimate" is much more prominent.

* The comments box is now below the optional questions so buyers will be more likely to notice the questions before they leave a comment. In previous tests of the new page we auto-filled the comments section based on the rating number and the answers to the three optional questions. For this test we have removed the auto-fill feature.



Legend
Amazonian
Helpful Answer
Correct Answer






Conditions of Use | Privacy Notice © 1996-2010, Amazon.com, Inc. or its affiliates