This evening, we will be upgrading feedback management features in the Seller Account. Sellers will soon see a new "Feedback Manager" page with tools for viewing and managing buyer feedback. You can see a sample page below.

The Feedback Manager will replace the seller-only view of the "Feedback" page on the Seller Profile. Seller can access the Feedback Manager through a new "Manage your Ratings and Feedback" link in the Reports section of the Seller Account. Sellers will also be able to log into the manager through a link on their profile page.

Improvements include:

• Feedback details displayed in a table format for easy viewing.
• Buttons to "Respond" or "Remove Response" inline down the page with each rating.
• Quick access to the "live" Profile view from the Feedback Manager home page.
• A seller-only view of feedback distinct from the public (buyer) view.
• Streamlined interface that will facilitate future enhancements.

We hope sellers will benefit from our new feedback management features. If you have comments or suggestions about these changes, feel free to contacts us at sya-changes@amazon.com.

Thank you for selling on Amazon.com.